Returns Policy

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Shop with Confidence! 

Should you wish to return your order, please inform us within 14 days of receipt. Returned goods should be received by us within 14 days of your original request to return. Please include a covering letter. Goods must be unused, in a saleable condition and in their original packaging with all labels etc still attached. We may not be able to process returns requested outside of the conditions set out above.

Once we've received your return, we will arrange a refund or replacement as necessary

 

If you're returning something because you've changed your mind or the product is unsuitable, you'll need to pay the postage costs to return it to us. We will refund the return postage for any items found to be faulty.

In the event of an item being damaged on receipt, please provide photo documentation and inform us as soon as possible. 

Any questions or queries regarding returns, please drop us a line at death.star.frames@gmail.com